Privacy policy

1. Information Collection:

Personal Data: Includes customer name, address, email, phone number, payment details, and customization specifications.
Order Details: Information about the specific customization requests, such as designs, text, images, and materials preferred.

2. Data Usage:

Primary Purposes: Processing and fulfilling customization orders, providing customer service, and handling payment transactions.
Secondary Purposes: Marketing communications, improving website functionality, and analyzing customer preferences.

3. Data Sharing:

Third-Party Providers: Shared with printing partners, shipping companies, and payment processors for service delivery.
Legal Compliance: Data may be shared to comply with legal obligations or protect Setprint’s rights.

4. Data Protection:

Security Measures: Includes encryption, secure servers, and restricted access to personal data.
Internal Policies: Regular audits and employee training on data protection practices.

5. User Rights:

Access and Correction: Customers can request access to their personal data, and request corrections or deletions.
Consent Withdrawal: Customers can opt-out of marketing communications and request data deletion.

6. Cookies and Tracking:

Usage: To improve website functionality, track orders, and enhance user experience.
Management: Customers can control cookie settings through their browser preferences.

7. Customization Specific Policies:

Design Approval: Customers must approve design proofs before printing. Setprint is not liable for errors in approved proofs.
Content Restrictions: Prohibited content includes anything illegal, offensive, or infringing on intellectual property rights.
Order Changes and Cancellations: Changes or cancellations can be made before printing begins. Once printing starts, orders cannot be modified or canceled.

8. Policy Updates:

Notification: Customers will be informed of significant changes to the privacy policy.

For detailed information, please visit the Setprint Privacy Policy.